THE PROCESS
Four clear steps to your consultation.
A straightforward process designed to make you feel informed and supported from the moment you book to your ongoing follow-up care.
Book your consultation
Booking is simple and takes just a few minutes. Choose a time that works for you. We offer morning, evening, and weekend appointments to fit around your schedule. You can book directly through our website.
- Book directly online
- Evenings & weekends available
- Secure online booking system
Your health assessment
Your 20-minute consultation takes place via a secure, encrypted video call with an AHPRA-registered practitioner. They will take the time to review your medical history, listen to your concerns, understand your symptoms and goals, and discuss what you have already tried. This is your consultation, and there is no rush.
- Private & confidential
- 20-minute thorough assessment
- Any device, anywhere in Australia
Your personalised management plan
Based on your assessment, your clinician will explain all available options. If deemed medically appropriate, this may include a personalised management plan tailored to your condition and circumstances. Other equally valid outcomes include lifestyle advice, a referral to another healthcare provider, ongoing monitoring, or a recommendation that no further action is needed at this time.
- All options explained clearly
- A personalised plan, if it's right for you
- Your clinician may also recommend lifestyle changes, specialist referral, or ongoing monitoring
Ongoing care and support
Your care does not end after a single consultation. Follow-up appointments allow your clinician to review your progress, discuss any adjustments to your management plan, and ensure your care continues to meet your needs. Ongoing support is part of how Alternative Balance works.
- Regular follow-up appointments
- Plan adjustments based on your progress
- From $59 per follow-up
Who can book a consultation?
Alternative Balance consultations are available to Australian adults living with persistent health concerns. You may be a good candidate for a consultation if the following apply:
- You are living with a chronic or persistent health concern that affects your daily life
- You are 18 years or older
- You are an Australian resident with access to a device and internet connection for a video consultation
Please note
- A consultation does not guarantee a particular outcome or management plan
- Your clinician will discuss any individual considerations or contraindications during your appointment
- Individual results vary based on your unique circumstances and clinical assessment
Initial consultations from $79
TRANSPARENT PRICING
Simple, upfront fees.
$79
A thorough telehealth consultation to assess your health, review your medical history, and discuss all available options for your care.
Book Your ConsultationIncludes:
- Comprehensive health assessment
- Medical history review
- All options explained clearly
- Management plan if deemed appropriate
$59
A focused check-in to review your progress, discuss any adjustments, and ensure your care plan continues to meet your needs.
Book Follow-upIncludes:
- Progress review
- Care plan adjustments
- Continued support
- Ongoing monitoring
Cancellations made more than 24 hours before the scheduled appointment time will receive a full refund.
Cancellations made less than 24 hours before the scheduled appointment time are non-refundable.
Frequently asked
questions
Answers to the most common questions about the process, suitability, and what to expect.
See All FAQsYou can book directly through our website. Choose a time that suits you, complete a short intake form, and you will be connected with an AHPRA-registered practitioner via secure video call.
Initial consultations are $79 for a 20-minute appointment via secure video call. Follow-up consultations are $59 for a 10-minute check-in. All fees are published upfront with no hidden costs.
Your clinician will review your medical history, listen to your concerns, discuss your symptoms and goals, and explain all available options. If deemed medically appropriate, they may recommend a personalised management plan. Other outcomes include lifestyle advice, a referral, ongoing monitoring, or a recommendation that no further action is needed.
Yes. All consultations take place via a secure, encrypted video call. You can connect from any device with an internet connection, anywhere in Australia.
Initial consultations are approximately 20 minutes. Your clinician will take the time to understand your full health history and discuss your options thoroughly.
Not every consultation results in a management plan, and that is a valid outcome. Your clinician will always explain their reasoning and may suggest other pathways, such as lifestyle changes, a referral to another healthcare provider, or ongoing monitoring.
Your path back to balance
starts with one conversation.
Initial consultations from $79. Secure telehealth. Australia-wide.